The internet has revolutionised the way that we conduct commerce. For small business owners especially, it has been a great leveller, allowing you to tap into an international customer base that would once have been the remit of only the largest multi-national corporations.
With these opportunities, however, have come responsibilities. Those who buy from you expect you to take their protection seriously, and it’s only fair that you comply with their wishes. Online safety is not something to be lax about; it must be considered in earnest.
To help you keep your end of the bargain, here are three simple security tips to get you started…
#1: Layer Your Security
One of the best ways to protect an online business and its customers is by ensuring that you’re not relying on one security system alone. Layering is essential if you want to keep cybercriminals at bay, as it means that even if one defence is breached, there are numerous others to stop hackers or fraudsters in their tracks. Firewalls are your best place to start, as these should ensure that nobody can breach your network or access critical information. However, once these are installed, there’s still more to do, and the more layers you add, the safer you’ll be. If you’re not sure where to go next, don’t fret; you can always contact professionals like Nettitude to help identify any areas of weakness.
#2: Set Up System Alerts
In the event that someone attempts to hack your website, or uses it to perpetuate a crime, it’s important that you’re able to identify such activity, and system alerts are essential. Your best bet is to set an alert notice for multiple transactions being made from the same IP address. As a secondary measure, you might also want to set up notifications for multiple orders placed by the same person, where the person uses various credit cards and phone numbers, or cards that are not held in their name.
#3: Train Your Employees
Last but not least, it’s important that none of your employees act as a weak link, and it’s your job to ensure that they receive the necessary training. Everyone who works for you ought to know that they should never share or discuss sensitive data or customer information with anyone outside of your business, and even then, only with those who also have access to it. In addition, they should know about the laws and policies that govern your company’s online relations and transactions, and if you don’t have a suitable teacher already in your office, you might want to hire someone to provide a masterclass for anyone who needs educating.
Follow these three simple tips, and you should have no problem helping your customers to stay safe online.