How to Get Into the IT Support Industry

By Monday, August 18, 2014 0 , Permalink

The IT support industry is vast and competitive. Getting into this sector can be difficult, so you need to make sure you can differentiate yourself from other people. Not only do you need to be able to solve computer problems quickly and effectively, you should also be able to communicate clearly with clients. People skills will help you to go far! With that in mind, continue reading to learn more on how to get a job in this industry:

Qualifications Needed


In some cases, you may not need any qualifications at all. Some people are just naturally blessed with the skills needed to fix computers, and if that sounds like you then you could be in with a fighting chance of getting a job. You may even be able to get a job where you’ll be trained up. However, qualifications can help you to secure a job. You may need qualifications in; programming, tech support,web development, and database administration. As well as those, you’ll also need communication and business skills.


You might want to get a job even higher in the industry eventually. In this case you could get a qualification from the British Computer Society or the Institute for the Management of Information Systems.


Prepare a Great CV


Once you’re qualified, you need to prepare a great CV outlining why somebody should give you a job in this industry. Make sure you stand out from the crowd and you don’t fill your CV with the usual, boilerplate stuff. If you struggle with CVs, as many people do, you could try to find somebody online who offers CV writing services.


Apply for Jobs


Have a look at jobs available in your area and apply for them before the deadline is up. The guys at advise you to apply for as many jobs as you can, even if you aren’t sure you’d like a job with that company. You can use the interviews as practice, and you never know where you might get a job!




Networking is very important in this industry, so join sites like LinkedIn and connect with people in the IT support industry. Some people say that it’s not what you know, it’s who you know.


Don’t Give Up


Never give up or lose hope if you’re struggling to find a job in this industry. Jobs aren’t as available as they once were, but if you’re determined you’ll get one eventually.


Always Improve Your Skills


Whether you’ve secured yourself a job in this industry or not, you must always improve your skills. Read up on new developments in your industry, and even get new qualifications and skills to add to your list. This will make you look more and more attractive to employers!


The IT support industry can be cracked, providing you are determined enough to keep chipping away at it. This can be a lucrative career, and see you earning up to £26,000 annually as a starting salary. Good luck!

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